13 October

Position: ICT Coordinator

Job description


This position is responsible for the organizations’ ICT function to ensure stable, reliable, and secure ICT systems and infrastructure

Key Result Areas

  • Oversee office networks, infrastructure and software/systems designs and implementation. Support end-users and ensure 100% uptime of networks, infrastructure, and systems.
  • Provide technology and server hardware setup, administration, and maintenance. Statutory & regulatory IT compliance.
  • Maintain ICT documentation in line with the various workstreams’ configuration, processes, and service records.

Specific responsibilities include:

  • Maintenance of IaaS, LAN Hardware, software, Telcos service management and video conferencing platforms.
  • Design, setup, and management of high-level design of access control, CCTV, and other modern technical security controls systems.
  • To ensure that protocols governing information confidentiality, security, and data protection, are always in place.
  • To analyze and outline short-term and medium-term infrastructure and application needs for the various operations.
  • Ensure awareness of ICT capabilities and ensure that all staff are regularly updated on new facilities.
  • Ensure external and internal compliance with statutory, regulatory and Corporate Governance Handbook guidelines.
  • Ensure that protocols governing information confidentiality, security and data protection, are in place at all times.
  • Lead the introduction of new technologies in mobile devices, web and social media.
  • Undertake any other duties commensurate with the position as agreed with the Management.


Hard skills and experience:

  1. Bachelor’s Degree in Telecommunications / Computer Science / Computer Engineering or any other IT-related degree.
  2. Microsoft Certified Solutions Expert (MCSE).
  3. At least 6 years of working ICT-related experience.
  4. Must have SD-WAN Architecture, LAN/WAN, Routing, GPON and Switching experience.
  5. Experience in Printing services, Firewall appliances, Microsoft Office 365 administration, Endpoints Protection & Wireless technology.
  6. Proficient with Microsoft Teams, BlueJeans and any other collaboration tool.
  7. Proficient with Windows & Linux environments, SIP/VoIP, MacBook, iPad, and tablet devices.

Soft skills:

  1. Mature, pragmatic and flexible.
  2. Team player but comfortable working autonomously.
  3. Strong written and verbal communication skills.
  4. Rigorous and organized approach.
  5. Good attention to detail.
  6. Hands-on, ready to roll up the sleeves.
  7. Ability to multi-task, establish priorities, and maintain organization in a rapidly changing environment.

Personal characteristics:

  1. High energy;
  2. Result-oriented;
  3. Strong work ethic;
  4. Ability to work effectively under pressure

How to apply

Interested candidates should send an up-to-date CV to quoting ‘ICT Coordinator’, Nigeria’ as the subject.