22 February

Position: City Manager

Job description


  • Conceive and execute the strategy and provision of centralised urban services to homeowners, businesses and visitors to the city.
  • Implement and manage the Facility Management ERP/software system for Alaro City to ensure each of the City Management business is tracked and monitored efficiently.
  • Analyse financial, technical and billing data to identify issues and opportunities, support and reinforce credit collections.
  • Implement framework and oversee in-house teams and contracts for providers for services including City security, parking, cleaning, maintenance and landscaping.
  • Supervise all City Management staff (gardeners, janitorial services, groundskeepers etc.)
  • Inspecting buildings’ structure and common services infrastructure to determine the need for repairs or renovations
  • Create and implement a safety culture for the city, including speed limits and other safety measures.
  • Develop, implement and enforce an Emergency Response Services policy.
  • Support customer relations to deal with complaints and other issues with end users and property owners.
  • Set up, oversee and administer the City Management function for Nigeria and implementation of development control guidelines.
  • Establish methodology for service charges, communicate them to residents and businesses and meet targets for service charge collections.
  • Oversee facility management activities including managing service charge administration and accounts.
  • Monitor, oversee and ensure internal quality standards are met for the operational deliverables of maintenance services.
  • Ensure that the city meets government regulations and environmental, health and security standards.
  • Develop a framework for a viable transport/shuttle system that will provide a mobility solution to the city’s residents and visitors.
  • Develop and implement a framework for a parking and traffic management system.
  • Establish a maintenance compound and base for workers and security.
  • Prepare weekly, monthly and other periodic reports on the status of City Management at Alaro City.
  • Effectively implement and ensure enforcement of best practices, policies and procedures for the city management functions.
  • Establish and maintain effective working relationships with other departments, regulatory agencies, consultants and customers.


Hard skills and experience:

  • Minimum Bachelor’s degree in Engineering, Project Management or Real Estate focused discipline;
  • Master’s degree and professional certificates are a plus
  • Minimum of 7-10 years hand-on experience in facilities management with at least 3 years of relevant management experience
  • Effective development/project management skills;
  • Excellent budgeting skills;
  • Excellent reporting skills.

Soft skills:

  • Mature, pragmatic and flexible approach, strong commercial judgment;
  • Team player but comfortable working autonomously;
  • Exceptional written and verbal communication skills;
  • Good negotiation skills;
  • Good attention to detail;
  • Rigorous and organized approach; and
  • Hands-on, ready to roll up the sleeves.
  • Quick learner and ability and pick up new skills in other related fields.

Personal characteristics:

  • High energy;
  • Result-oriented;
  • Strong work ethic;
  • Ability to work effectively under pressure; and
  • Desire to live and work in Epe, Lagos

How to apply

Interested candidates should send an up-to-date CV to quoting ‘City Manager’ as the subject